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 833-BEE-CALM (233-2256)

 info@frangiosafarms.com

Please Confirm Your Age Before Entering

This website contains products that are intended for individuals who are of legal age to consume hemp and CBD-infused products in your jurisdiction. By proceeding, you confirm that you are of legal age to access and purchase these products. If you are not of legal age, please exit the website. Thank you for your understanding.

I'm 21+ Years Old I'm Not Old Enough

Returns & Refund Policy

Return & Refund Policy

At Colorado Hemp Honey, your satisfaction is our priority. We stand behind the quality of our products and want you to be completely happy with your order. If for any reason you are not satisfied, we offer a straightforward 30-Day Money-Back Guarantee.

30-Day Money-Back Guarantee

You have 30 days from the date of purchase to request a full refund or an exchange.

Eligibility & Conditions

  • Unused Portion Required: To be eligible for a refund or exchange, you must ship back the unused portion of the product at your own expense.

  • Consumption Limit: Products that are more than 1/2 consumed are not eligible for a return, refund, or exchange.

  • Proof of Purchase: A valid sales order (SO) number is required to process all returns and exchanges.

Return Shipping Costs

  • Customers are responsible for all return shipping expenses.

  • Original shipping fees are non-refundable.

  • We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.

How to Initiate a Return or Exchange

  1. Email Us First: You must email our support team at shipping@frangiosafarms.com within 30 days of purchase.

    • Subject Line: Return/Exchange

    • Required Info: Please include your SO number in the body of the email.

  2. Package Your Return: Pack the eligible unused portion of the product securely along with your SO number or original packing slip.

  3. Ship Your Item To:

    Colorado Hemp Honey / Frangiosa Farms

    Attn: Returns Department

    41322 London Drive

    Parker, CO 80138

Refunds & Processing

  • Inspection: Once your return is received and inspected to verify that it meets our eligibility requirements (including consumption limits), we will notify you via email regarding the approval or rejection of your refund.

  • Refund Issued: If approved, your refund will be applied to your original payment method. Please allow a few business days for the credit to appear on your statement.

  • Exchanges: If you requested an exchange, your replacement item will be processed once the return is received and inspected.

Damaged or Defective Items

If your package arrives damaged, please reach out to us within 48 hours of delivery with photos of the damage so we can quickly assist you with a replacement.

Contact Us

For any questions regarding returns or your order, please contact us:

  1. DISCLAIMER: This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor's advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void where prohibited by law.

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