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30 Day Full Satisfaction Money Back Guarantee

We offer a 30 day full satisfaction money back guarantee on our products. If you are not satisfied with your product, please pay shipping and return what you have not used within 30 days of the purchase date for a full refund. Please include the original invoice with your return. If you have purchased your product at a retail location, please contact that location directly for its return policy. We follow the guidelines for FDA dietary supplements, but these products have not been evaluated by the FDA. Therefore, we do not make any health claims.

Broken or Defective Products

Let us know within three days of delivery if your products are broken or defective for a refund or replacement. If we are not notified within those three days after delivery, we will assume that your products have arrived in good condition. If your product is broken, send a picture of the broken product and we will pay shipping for the return.

Colorado Hemp Honey has created this privacy policy to demonstrate our commitment to your privacy. The following discloses our information gathering and dissemination practices for our website www.coloradohemphoney.com.

This privacy policy has been created to better serve those who are concerned with how their personally identifiable information (PII) is used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person or to identify an individual in context. Please read our privacy policy carefully to understand how we collect, use, protect or otherwise handle your PII in accordance with our website.

What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.

When do we collect information?
We collect information from you when you place an order, subscribe to our newsletter, or enter information on our site.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features. Here is how we may use this information:

  1. To personalize your experience and deliver the type of content and product offerings in which you are most interested.
  2. To allow us to better serve you when responding to your customer service requests.
  3. To quickly process your transactions.
  4. To follow up with users after correspondence (email or phone inquiries).

How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential. We implement a variety of security measures when you place an order, enter, submit, or access information to maintain the safety of your personal information. Additionally, all financial transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. Cookies are also used to help us understand your preferences based on previous or current site activity, which helps us provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  1. Help remember and process the items in the shopping cart.
  2. Understand and save user’s preferences for future visits.
  3. Keep track of advertisements.
  4. Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies, some features may be disabled. It may impact your site experience and some of our services will not function properly.

Third-party disclosure
We do not sell, trade, or otherwise transfer your PII to outside parties. We may disclose your information to service providers who help us operate the website or to conduct our business. We may also share such information among our subsidiaries and affiliates as necessary to provide you with the information and services you request or in which you may otherwise be interested. There are limited circumstances we may be required to share your PII:

  • If it is necessary to comply with any law, rule, court order, or subpoena.
  • To enforce our legal rights or the rules of this website.
  • To protect our business, property and operations.
  • In connection with a sale, acquisition, merger, or other business combination of our business with a third party.
  • To disclose non-personally identifiable visitor information to other parties for marketing, advertising, or other uses.

Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We are not responsible or liable for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. These principles provide a positive experience for users. You can find these principles at https://support.google.com/adwordspolicy/answer/1316548?hl=en. Along with third-party vendors such as Google, we use first-party cookies (such as the Google Analytics cookies) to compile data regarding user interactions with ad impressions and other ad service functions as related to our website.

Opting out
You can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page at http://optout.networkadvertising.org or permanently using the Google Analytics Opt Out Browser add on.

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 13.

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In line with Fair Information Practices, we will take responsive action if a data breach occurs. We will notify the you via email within seven business days. We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address to:

  1. Send information or respond to inquiries and/or other requests or questions.
  2. Process orders and to send information and updates pertaining to orders.
  3. Send you additional information related to your product and/or service.
  4. Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN-SPAM, we agree to the following:

  1. To NOT use false or misleading subjects or email addresses.
  2. Identify the message as an advertisement in some reasonable way.
  3. Include the physical address of our business or site headquarters.
  4. Monitor third-party email marketing services for compliance, if one is used.
  5. Honor opt-out/unsubscribe requests quickly.
  6. Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Contacting us
If there are any questions regarding this privacy policy, you may contact us using the information below.

www.coloradohemphoney.com

Colorado Hemp Honey
P.O. Box 4322
Parker, CO 80134
info@frangiosafarms.com

Last Edited on 05-06-2018

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